Warranty

TERMS OF SALE: FOB: THERMA-TEK, 115 ROTARY DRIVE, HAZLETON, PA 18202

INSPECTION: Shipments must be inspected promptly upon receipt. No claims for damaged merchandise or missing parts or other errors will be recognized unless written notice thereof is given to Therma-Tek Commercial Cooking Equipment Company within 30 days after shipping date.

RETURNED GOODS: Returned goods are subject to a 15% restocking charge along with any reconditioning charges. Any authorized product return, must be returned in its original unused and undamaged condition, in its original carton, with all accessories and user manuals included. A Return Materials Authorization Number (RMA) by Therma-Tek must be granted, and returned goods must be shipped freight prepaid. Custom units built to buyer specifications may not be returned or cancelled.

SHIPMENTS: All equipment ships under class 85. FOB: Hazleton, PA 18202

PRODUCT REVISIONS: Therma-Tek Commercial Cooking Equipment Company reserves the right without prior notice to make changes and revisions in product specifications, design and materials at it discretion and without notice.

PRICES: All prices are subject to change without notice. Prices do not include sales or any other local state tax. All prices are in U.S. Dollars.

TERMS: Net 30 days subject to Therma-Tek credit department approval. All amounts past due are subject to 1 1/2% per month service charge LIMITED WARRANTY: TWO (2) YEAR PARTS AND LABOR FOR U.S.

THERMA-TEK LIMITED WARRANTY: The Therma-Tek Commercial Cooking Equipment Company warranty applies to all equipment that has been unaltered, properly installed and maintained in accordance with national and local codes and in accordance with the Therma-Tek installation manuals.

Therma-Tek products are warranted to the original purchaser to b e free from defects in material and workmanship under normal use and service for a period of (2) two years from the date of or iginal installation. Equipment must be no older than two (2) years from date of manufacture to carry the one (2) year parts and labor warranty. Equipment is not warranted when used in a non-commercial location. Porcelain items are excluded from this warranty. Parts wear is not considered a defect. Faucets, cast iron parts and glass items are warranted for 90 days. This warranty does not apply to equipment damaged, altered or abused accidentally or intentionally, modified by unqualified service personnel or with missing or altered serial name plates. Therma-Tek agrees to repair or replace defective parts (with normal shipping charges} due to flaws in material or workmanship during the warranty period. Labor to repair or replace defective parts shall be warranted when and only perfonned by an authorized Themrma-Tek service agency. Travel over 50 miles, holiday or overtime labor charges are not covered.

Any use of any third-party or non Therma-Tek replacement parts will void the warranty.

Any Therma-Tek Commercial Cooking Equipment Company product purchased, shipped or installed out of the 48 contiguous U.S. states is limited to a one (1) year parts only warranty. Replacement parts are F.O.B. Therma-Tek, Hazleton, Pennsylvania 18202.

Proper installation, initial check out, air shutter adjustments, or normal maintenance such as lubrication, adjustment or calibration of controls is the responsibility of the dealer, owner/user or installing contractor and is not covered by this warranty.

© 2019 Therma-Tek Commercial Cooking Equipment Company, A Division of TEKMA Corporation, Miami, Florida 33147

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Customer Service:
Toll Free: 877.THERTEK  
Manufacturing Facility:
115 Rotary Drive, Valmont Industrial Park
West Hazleton, PA 18202
Phone: 570-455-3000
Fax: 570-455-9491